About the role
- Assist in managing and organizing daily back-office operations.
- Maintain and update client records, ensuring data accuracy and confidentiality.
- Provide administrative support to the BFSI team, including document preparation and filing.
- Handle incoming calls, emails, and client inquiries, providing prompt and professional assistance.
- Collaborate with other departments to ensure seamless coordination and efficient workflow.
- Assist in preparing reports, presentations, and other materials as required.
- Conduct research and gather information to support business initiatives.
- Maintain a high level of professionalism and confidentiality in all interactions.
- Stay updated with industry trends and best practices to enhance operational efficiency.
- Perform other ad-hoc duties as assigned by the management.
- Bachelor's degree in Business Administration, Finance, or a related field.
- 1-2 years of experience in a back-office or administrative role, preferably in the BFSI industry.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills, with the ability to build positive relationships.
- Proficiency in MS Office suite, especially Excel and Word.
- Knowledge of basic accounting principles and financial concepts is preferred.
- Ability to work independently and manage multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Willingness to learn and adapt to new technologies and processes.
- A proactive and self-motivated approach to work.