About the role
Job Purpose This position is responsible for Requirements Elicitation, Design, and implementation of IT projects, for the assigned system, as per approved scope, time and cost. Job Context & Major Challenges Job Context: This position is responsible for Requirements Elicitation, Design, and implementation of IT projects, for the assigned system, as per approved scope, time and cost. Job Challenges: • Managing a change in scope of the project within the set timelines. • Delivering large number of projects within limited timelines with available resources. Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Requirement gathering & UAT 1. Gather and analyse user requirements. 2. Meet user groups, stakeholders to get all requirement business perspective. 3. Integrate user needs with current process. 4. Creating the FSD. 5. Sign off on the FSD. 6. Evaluate the requirements with the development team to arrive at gaps. 7. Publish gap document and related customisation/development efforts along-with any cost-time impacts. 8. Assistance is provided to the user team to develop test plans. 9. Co-ordination with the user group. 10. Documentation of UAT. 11. Sign-off on UAT from the business group. KRA2 Handle project closure and ensure system stability. 1. Moving the approved UAT to production. 2. Handing over the relevant areas to end user. 3. Monitoring the user issues and ensuring systems stability in production. KRA3 Provide applications support to all users. 1. Manage mechanism to record and resolve production issues and support queries within the agreed SLAs. KRA4 Requirement gathering & UAT 1. Gather and analyse user requirements. 2. Meet user groups, stakeholders to get all requirement business perspective. 3. Integrate user needs with current process. 4. Creating the FSD. 5. Sign off on the FSD. 6. Evaluate the requirements with the development team to arrive at gaps. 7. Publish gap document and related customisation/development efforts along-with any cost-time impacts. 8. Assistance is provided to the user team to develop test plans. 9. Co-ordination with the user group. 10. Documentation of UAT. 11. Sign-off on UAT from the business group. KRA5 Handle project closure and ensure system stability. 1. Moving the approved UAT to production. 2. Handing over the relevant areas to end user. 3. Monitoring the user issues and ensuring systems stability in production. KRA6 Provide applications support to all users. 1. Manage mechanism to record and resolve production issues and support queries within the agreed SLAs.