About the role
Role & responsibilities
As a Screening Officer in the Screening Team, you will help manage the screening clearance and compliance process for KPMG’s incoming student candidates, employee and contractor population. You will be responsible for:
Screening and case management
•Compile and review screening documentation to ensure it meets client screening requirements.•Screen and assess candidate application forms against a range of entry criteria, including international qualifications.•Take ownership of casework, applications and queries, ensuring they are resolved accurately and within agreed Service Level Agreements, escalating to the Service Lead where appropriate.•Complete compliance checks to ensure cases are screened in line with the relevant client Master Services Agreement.•Follow up with student candidates to obtain any missing information to allow for full screening to proceed.•Quality assurance and audit
•Audit-check peer screening packs and third-party screening packs to ensure they meet the screening framework.•Maintain the MI system, ensuring a complete, accurate and visible audit trail for every screening case at all times.ResponsibilitiesTraining, reporting and continuous improvement
•Train and bubby new colleagues on the full screening process.•Manage aftercare activities across the Vetting Framework.•Identify and implement process improvements to enhance the service delivered by the team.•Stakeholder engagement and collaboration
•Keep stakeholders updated on screening processes and related changes.•Build strong working relationships with other People and Resourcing Operations teams, supporting collaboration wherever possible.•Act as an advocate for change across Workforce Operations.QualificationsSkills required
The successful candidate is likely to demonstrate the following knowledge, skills, and experience:
Relationship management and communication
•Ability to build effective relationships and communicate confidently with people at all levels.•Excellent written and verbal communication skills.•Ability to influence others and negotiate confidently across different stakeholder groups.•Compliance and risk awareness
•Knowledge of relevant screening requirements, with the ability to use this knowledge to support appropriate escalations within People Operations or Risk.•Understanding of GDPR obligations, particularly in relation to handling personal and sensitive data.•Delivery, organisation and attention to detail
•High levels of resilience, with experience of working in a highly pressurised, client-centric environment.•Excellent attention to detail.•Strong organisational and literacy skills.•Ability to prioritise workloads independently in a high-pressure environment.Systems and technical skills
•Good proficiency with Microsoft Office, including Excel, PowerPoint and Word.•Experience using SAP – SuccessFactors or an equivalent HR system.•Experience using ServiceNow – Case Management