About the role
The core responsibilities for the job include the following:
Lead Generation and Prospecting:
- Cold Outreach: Master the art of Cold Calling and professional WhatsApp outreach to identify new potential dealers and hospital purchase managers.
- Database Management: Research and build a high-quality "Sales Pipeline" by identifying healthcare facilities that would benefit from our imported portfolio.
- The "Discovery" Phase: Conduct Discovery Calls to identify the specific Pain Points (budget issues, supply gaps) of potential clients.
Sales Support and Channel Coordination:
- Relationship Nurturing: Act as the daily bridge between our company and our nationwide dealer network, ensuring they have the latest product catalogs and pricing.
- Order Management: Learn to navigate the Order-to-Cash (O2C) cycle by coordinating with the logistics team to ensure on-time delivery to clients.
- Account Management: Assist in maintaining regular "Touchpoints" with existing clients to encourage repeat business.
Professional Development and CRM Discipline:
- CRM Training: Use Freshworks CRM daily to log activities, ensuring a clean and accurate "Audit Trail" of all sales efforts.
- Product Mastery: Rapidly learn the technical features and medical applications of our products.
- Beginner-Friendly Professional Terminology Consultative Approach: Learning to listen more than you talk to provide real solutions to doctors.
- Objection Handling: Developing the "thick skin" needed to turn a "No" into a "Not yet. "
- Sales Funnel: Understanding how a lead moves from "Awareness" to "Closed-Won. "
- Value Proposition: Learning how to explain why our products are a better choice than local competitors.
Requirements:
- Resilience: The ability to stay motivated after 20 "No's" to get to the 1 "Yes. "
- Articulate Communication: Clear, professional, and persuasive phone etiquette.
- Coachability: A genuine desire to learn international trade, medical regulations (CDSCO), and professional sales methodologies.