About the role
Responsibilities:
- Gather and understand business requirements from stakeholders and clients.
- Translate business needs into functional specifications and user requirements.
- Conduct requirement gathering sessions, workshops, and stakeholder meetings.
- Create and maintain business documents such as process flows, use cases, business rules, and requirement documents.
- Work closely with development and QA teams to ensure solutions meet business requirements.
- Manage assigned projects, track progress, and provide regular status updates.
- Support process improvement and automation initiatives across business functions.
- Perform data analysis, create reports, and develop ad-hoc SQL queries when required.
- Participate in quality reviews and support testing activities.
Requirements:
- Strong SQL knowledge and experience with relational databases.
- Good understanding of Software Development Life Cycle (SDLC).
- Experience in business requirement gathering and stakeholder management.
- Knowledge of process modelling, use cases, activity diagrams, and workflow documentation.
- Strong analytical, problem-solving, and communication skills.
- Ability to lead meetings, manage projects, and coordinate with cross-functional teams.
Preferred Skills:
- Experience with Oracle databases, Java, OLTP systems, and client-server applications.
- Familiarity with Visio, Microsoft Office Suite, WinSCP, and related tools.
- CBAP (Certified Business Analysis Professional) certification is a plus.