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Infosys

Posted 17 Sep 2026

Business Systems Analyst

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Employment
Full time
Team
Data Science & Analytics
Posted
17 Sep 2026

About the role

This Business Systems Analyst position is within the Field Administration and Banking Systems, with a focus on banking solutions. Act as the liaison between the Business and IT organisations to provide business-critical and complex technical solutions.


Responsibilities:

  • Gather, analyse, document, and manage business and user requirements.
  • Identify project interdependencies, manage requirement/scope issues and drive to closure.
  • Translate business and user requirements into detailed system requirements.
  • Leverage domain and analyst expertise to provide solutions to business and tech partners.
  • Utilise appropriate analysis techniques (process modelling, use cases, etc. ) for each project.
  • Educate business partners on systems capabilities and the feasibility of specific solutions.
  • Manage effective working relationships with technology teams and business partners.
  • Ensure that solution delivery is on time, within cost estimates and meets business needs.
  • Negotiate solutions that satisfy business users and conform to the technical architecture.
  • Support implementation tasks and complete all documentation on assigned projects.


Requirements:

  • 4+ years of experience as a Business Systems Analyst.
  • Prior experience in the Banking and Finance domain.
  • Exceptional written and verbal communication skills.
  • Strong analytical skills including ability to identify patterns, potential issues and then translate those into functional and system requirements.
  • Strong understanding of business functional areas as well as the IT organisation's systems and capabilities.
  • Experience in writing user stories, use case modelling, business process modelling.
  • Prior experience working with databases, basic knowledge of SQL.
  • Experience in Data management including analysis of existing data sets, requirement documentation for data extract, transformation and load, and requirement gathering for business reporting needs.
  • Experience in working with REST-based web services, including documentation of requirements in the form of service specifications.
  • Ability to apply artificial intelligence tools and concepts to improve efficiency in requirement gathering, analysis and documentation.
  • Knowledge of Agile methodology practices.

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