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thomsun

Posted 4 Sep 2026

Call Center Executive

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Employment
Full time
Team
TGC Services
Posted
4 Sep 2026

About the role

Key Responsibilities:
  • Make outbound calls to potential customers from a provided list to sell healthcare packages and services.
  • Conduct needs analysis and provide personalized healthcare solutions based on customers' requirements.
  • Educate potential clients about various healthcare services, including insurance plans, medical check-ups, wellness packages, and other offerings.
  • Achieve and exceed daily, weekly, and monthly sales targets set by the management.
  • Handle customer objections, answer inquiries, and resolve issues related to the healthcare packages.
  • Update customer information in the CRM system and ensure accurate records are maintained.
  • Follow up with leads and potential customers who have shown interest in healthcare services.
  • Provide detailed information about the features, benefits, and pricing of healthcare products.
  • Maintain a high level of professionalism and customer service throughout all interactions.
  • Work closely with the sales team and management to optimize sales efforts and meet goals.
  • Maintain up-to-date knowledge of the healthcare industry and the services offered.
  • Continuously improve sales techniques and communication skills through training and feedback.
Requirements:
  • High school diploma or equivalent
  • Proven experience in outbound tele sales or telesales
  • Strong verbal communication skills with the ability to explain healthcare services clearly and confidently.

Experience : 1- 2 YearsTimings: 10:30 AM to 6:30 PM or 2:30 PM to 9:30 PM

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