About the role
Key ResponsibilitiesClient Servicing & Coordination
- Act as the day-to-day coordination point between clients and internal teams
- Manage client communication, follow-ups, approvals, and feedback loops · Prepare MOMs, status updates, and execution trackers
- Coordinate with content, SEO, and graphic design teams to ensure timely delivery of projects and visual content
- Track timelines, deliverables, and ongoing campaign requirements across accounts
- Prepare weekly/monthly reports and tracker updates
- Maintain organized documentation for client communication and project status
- Support campaign tracking and execution reporting
- Ensure smooth coordination across multiple ongoing projects and stakeholders
- 2–3 years of experience in client servicing, account management, or project coordination roles
- Experience handling content, SEO, or digital marketing projects preferred
- Basic understanding of content marketing, SEO workflows, and visual content coordination
- Preparing report decks
- Familiarity with BFSI communication ecosystems is preferred
- Strong communication, coordination, and stakeholder management skills
- Strong attention to detail and ability to manage multiple timelines simultaneously
- Proficiency in Excel, PowerPoint, Google Workspace, and Microsoft Teams
- Experience working with BFSI brands
- Familiarity with AI-assisted productivity and workflow tools
- Exposure to project management and collaboration tools
- On-time delivery and execution efficiency
- Accuracy of project tracking and reporting
- Smooth coordination across clients and internal teams
- Quality of communication and documentation
- Excel / Google Sheets
- PowerPoint
- Microsoft Teams
- Project tracking and workflow management tool