About the role
Key Responsibilities
Software License Administration
1 Install configure and maintain enterprise software licenses
2 Deploy and administer license servers across Windows and Linux environments
3 Configure license services ports environment variables redundancy failover and highavailability solutions
4 Manage software license files entitlements renewals and vendorspecific licensing requirements
5 Coordinate with software vendors for license activation upgrades migrations and technical support
System Administration
1 Provision maintain patch and upgrade license server infrastructure
2 Monitor server health system performance and resource utilization
3 Perform backup recovery disaster recovery and system maintenance activities
4 Ensure security hardening and compliance with enterprise infrastructure standards
5 Collaborate with infrastructure networking and security teams to resolve platformrelated issues
Operations Support
1 Provide L2L3 operational support for software licensing issues
2 Troubleshoot license checkout failures expired licenses server connectivity issues and application licensing problems
3 Perform root cause analysis and implement preventive measures
4 Support planned maintenance upgrades and disaster recovery exercises
5 Maintain operational documentation knowledge articles and standard operating procedures