About the role
- Review and validate credit applications and supporting documents for accuracy and completeness.
- Perform credit checks, risk assessments, and eligibility verification using internal systems.
- Maintain and update credit files in the CLM system, ensuring data integrity.
- Coordinate with Customer Care Executives to address applicant inquiries and resolve issues promptly.
- Ensure compliance with regulatory guidelines, internal policies, and audit requirements.
- Prepare and generate daily, weekly, and monthly processing reports for management.
- Identify and flag potential fraud or high‑risk cases for further investigation.
- Assist in process improvement initiatives to enhance efficiency and reduce turnaround time.
- Provide training and guidance to junior analysts on credit processing standards.
- Support cross‑functional teams during peak periods and special projects.
- Bachelor's degree in Finance, Business Administration, or related field.
- 2+ years of experience in credit processing, loan administration, or banking operations.
- Strong knowledge of BFSI regulations and compliance standards.
- Excellent analytical skills with high attention to detail.
- Proficiency in MS Office, especially Excel; experience with CLM or similar platforms is a plus.
- Effective communication skills for interacting with internal teams and customers.
- Ability to work independently and manage multiple priorities in a fast‑paced environment.
- Problem‑solving mindset with a customer‑centric approach.
- Basic understanding of fraud detection and risk assessment techniques.
- Flexibility to work occasional extended hours during peak processing cycles.