About the role
Our Founders are IIT/ IIM graduates and ex-entrepreneurs (with successful exits) and we have also built one of the best start-up teams, with senior executives from Tier-1 education institutes, e-commerce companies such as Amazon, Hopscotch, Policy Bazaar, etc. and experienced industry professionals from the agriculture sector.
- B2B e-commerce marketplace for Agri-Inputs (Total Market potential of $50 billion)
- Founded by Ex-entrepreneurs IIT & IIM Alumni:Mukul GargandAvi Jain
- Backed by 4 Tier-1 Investors
- Growing 5X Month on Month
- Onboarded 1000+ Manufacturers | 1,00,000+ Retailers | Active across India
- 350+ Full time employees
Key Responsibilities
- Provide exceptional customer support via chat and ticketing systems.
- Ensure timely and accurate resolution of customer queries and issues.
- Maintain and update customer interaction records.
- Achieve individual performance targets.
Requirements
- Basic computer knowledge.
- Understanding of Customer centric process.
- Good Communication in English & Hindi both.
NOTE : This role is completely work from office & 6-days (Mon-Sat) in Sector-66, Gurugram, Haryana