About the role
" Lead – End User Computing Team
Deep knowledge and experience of End User computing technologies
Must have experience of design, build, deploy, administer/support and manage a team of Desktop support, OS Build/deploy, Packaging, Patching & Vulnerability management team
Windows, Linux, UNIX, VMWare, Citrix. Operating Systems (Windows 10, Windows 11 is a plus)
Provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance.
Experience supporting Windows workstations and ensuring security and performance.
Common software (Microsoft Office 365, Microsoft Office 2016, Adobe Reader/Acrobat, Java)
Basic peripheral troubleshooting (e.g. printers)
Basic network troubleshooting (Pings, network topologies, supporting remote users)
Identifying and patching for Vulnerabilities
Experience with basic scripting
PowerShell (MUST HAVE)
Need ability to read and understand PowerShell scripts and make minor modifications to them
Experience with application management
Installing, packaging, uninstalling
Experience with SCCM
Basic understanding of applications and packages, collections, deployments and reports
Troubleshooting failed deployments
Troubleshooting SCCM client issues and reviewing SCCM client logs
Knowledge of 1E, Tachyon, Nomad
Must demonstrate passion for technology. Self-starter and pro-actively seeking and developing innovative approaches towards enhancing end user experience with a keen leaning and enthusiasm towards modernization, security, enhanced performance and achieving end user delight