About the role
Key Responsibilities:
- Warmly greet and assist clients, visitors, and employees, manage incoming calls, handle inquiries, and maintain a tidy reception area.
- Coordinate appointments and meetings, manage conference room bookings, and maintain accurate calendars.
- Escort visitors, ensure security compliance, provide guidance, and assist with inquiries to ensure a positive experience.
- Assist with various administrative tasks, including filing, data entry, document preparation, and office supply management.
- Respond to inquiries promptly, manage internal and external correspondence, and ensure timely and accurate communication.
- Operate and maintain office equipment, troubleshoot basic IT issues, and ensure proper functioning of audiovisual equipment.
- Maintain accurate records of visitors, appointments, and sensitive information with confidentiality.
- Collaborate with colleagues and departments, communicate effectively, and foster a positive team environment.
- Prepare expense reports, manage office utility bills, ensure compliance with reimbursement policies, and provide guidance to employees.
Overall,
the role requires good communication, organizational, problem-solving, and multitasking skills to efficiently manage various responsibilities and contribute to the smooth operation of the office.
Skills and Qualities:
- Good communication and interpersonal skills.
- Bachelor’s degree in any field.
- Ability to prioritise tasks and great organisational capabilities.
- Competency in managing time and solving everyday problems.
- Strong communication and people skill
- Proficient in English & Hindi (Oral and written)
- Ability to multitask and prioritize tasks effectively.
- Proficiency in computer skills, including MS Office applications.
- Attention to detail and accuracy in handling administrative tasks.
- Problem-solving skills and ability to handle challenging situations calmly and efficiently.
- Adaptability and flexibility in a dynamic work environment.
- Willingness to learn and take on new responsibilities.
Experience:
- At least 2+ Years Experience in customer service, receptionist roles, or administrative positions.
Must have own conveyance;
Candidate near to Sitapura office would be preferred;
Candidate from BPO, Hotel Industry, Travel Industry, Healthcare Industry would be a plus.