About the role
Position Overview
The Graphic Designer is responsible for the accurate, timely, and high-quality delivery of Medical Education and Promotional Pharmaceutical materials across print and digital channels. This position follows the working hours of 9:00am - 5:30pm ET Monday through Friday.
Reporting to the Studio Manager, this role partners with Creative, Project Management, Print Production, Account Services, Editorial, and other cross-functional teams to ensure deliverables align with approved creative direction, brand standards, technical specifications, regulatory requirements, and project timelines.
The role prepares and adapts layouts, creates mechanical files, performs production-level quality control, supports prepress and digital file preparation, and releases organized, production-ready files. Success requires strong attention to detail, sound production judgment, effective communication, and the ability to manage multiple priorities in a deadline-driven environment.
The ideal candidate is production-focused, solutions-oriented, collaborative, and able to work accurately under pressure while contributing to consistent, efficient, and well-documented Studio workflows.
Role Requirements
Brand and Studio Knowledge
- Demonstrates advanced knowledge of print and digital production, including file preparation, layout adaptation, mechanical file construction, typography, image handling, and prepress requirements.
- Maintains brand consistency across print, digital, promotional, and medical education deliverables.
- Applies approved creative direction and brand guidelines accurately across multiple formats, sizes, and deliverables.
- Demonstrates strong knowledge of typography, layout, color, image resolution, file formats, bleeds, die lines, linked assets, fonts, and output requirements.
- Demonstrates advanced proficiency in Adobe Creative Cloud, particularly InDesign, Illustrator, Photoshop, and Acrobat.
- Maintains working knowledge of Figma and Microsoft Office applications.
- Understands the importance of accuracy, documentation, version control, and compliance within pharmaceutical and regulated communications.
- Follows approved content and escalates discrepancies or questions related to Medical-Legal-Regulatory requirements.
- Maintains current knowledge of relevant production practices, software updates, digital specifications, accessibility requirements, and industry standards.
- Maintains professionalism and builds respectful, collaborative working relationships across all teams.
- Provides production support and coverage across brands and projects as needed.
Production and Execution
- Prepares, revises, adapts, and releases production-ready files for print and digital deliverables.
- Builds and updates layouts based on approved creative direction, copy, specifications, and brand standards.
- Creates mechanical files, schematics, templates, and other production documents as required.
- Performs production-level quality control of typography, layout, copy placement, imagery, color, dimensions, links, fonts, bleeds, die lines, and technical specifications.
- Preflight files and resolves production issues before routing, release, or delivery.
- Prepares print-ready PDFs and digital assets according to project, vendor, platform, and channel specifications.
- Supports prepress activities, including file setup, color management, overprint considerations, image resolution, separations, packaging, and final file collection.
- Coordinates with Print Production to review specifications, develop or update spec sheets, and confirm production readiness.
- Confirms that files, components, copy, and specifications are complete before beginning production.
- Implements feedback accurately and documents or escalates questions when direction is unclear, incomplete, or conflicting.
- Follows approved brand standards, project requirements, and applicable pharmaceutical review processes.
- Coordinates with Creative, Project Management, Account Services, Editorial, and Print Production to resolve issues and maintain project momentum.
- Maintains organized working files and prepares complete, accurate handoffs for internal teams, vendors, and other production groups.
- Supports the preparation and delivery of accessible digital files when required by project specifications.
Time Management
- Manages multiple projects and competing deadlines while maintaining accuracy and quality.
- Prioritizes work based on project urgency, scope, dependencies, and available resources.
- Communicates schedule risks, missing information, conflicting priorities, or potential delays to the Studio Manager and appropriate project partners.
- Adapts to changing deadlines, priorities, project requirements, and business needs.
- Supports workflow continuity by providing coverage or assistance to other Production Artists when necessary.
- Meets committed deadlines and communicates proactively when adjustments are required.
- Works efficiently while maintaining appropriate quality-control and review standards.
- May be required to work occasional evenings or weekends based on project demands and advance planning.
Organization
- Maintains accurate file naming, folder structure, version control, archiving, and storage practices.
- Follows established server, cloud-storage, routing, handoff, and release procedures.
- Ensures that current files, final files, source files, linked assets, and supporting documentation are clearly identified and accessible.
- Maintains consistent file organization across day, evening, offshore, and remote teams.
- Tracks project status, open questions, revisions, approvals, and required follow-up.
- Follows approved workflows and standard operating procedures to reduce errors, rework, and operational risk.
- Maintains confidentiality and follows company and client requirements for proprietary, promotional, medical, and regulatory materials.
- Contributes to the development and improvement of production templates, checklists, tools, and processes.
- Maintains accurate documentation for final files, specifications, revisions, and release requirements.
Problem Solving and Judgment
- Identifies production, technical, workflow, or file-structure issues before they affect quality, schedule, or release.
- Uses sound judgment to determine when an issue can be resolved independently and when it must be escalated.
- Proposes practical solutions that balance accuracy, quality, timing, scope, and available resources.
- Escalates missing inputs, unclear direction, conflicting feedback, or out-of-process requests promptly.
- Investigates recurring production or quality issues and helps identify preventive solutions.
- Works collaboratively with Studio leadership and cross-functional partners to resolve problems efficiently.
- Reports hardware, software, access, training, or workflow needs to the Studio Manager.
- Accepts feedback constructively and applies lessons learned to future work.
- Contributes to process improvements that increase efficiency, consistency, and quality.
- Identifies opportunities to reduce rework, improve communication, and strengthen production controls.
Preferred Qualifications
- Bachelor’s degree in Graphic Design, Visual Communications, Production, or a related field preferred; equivalent professional experience may be considered.
- Five or more years of experience in creative production, graphic production, prepress, healthcare advertising, pharmaceutical marketing, medical communications, or a related high-volume environment.
- Advanced proficiency in Adobe InDesign, Illustrator, Photoshop, and Acrobat.
- Strong understanding of print production, prepress, digital file preparation, typography, color, image resolution, fonts, bleeds, die lines, and PDF creation.
- Experience preparing files for multiple print processes, vendors, platforms, and digital channels.
- Familiarity with Figma, digital advertising specifications, and PDF interactivity
- Strong attention to detail and a demonstrated commitment to accuracy.
- Strong organizational, analytical, written, verbal, and interpersonal communication skills.
- Ability to interpret creative direction, technical specifications, project documentation, and feedback.
- Ability to prioritize and manage multiple projects independently in a deadline-driven environment.
- Strong judgment, problem-solving, and decision-making skills.
- Demonstrated ability to maintain brand identity and production consistency across multiple deliverables.
- Ability to work collaboratively with Creative, Studio, Project Management, Account Services, Editorial, Print Production, and external vendors.
- Ability to remain calm, flexible, and solutions-oriented when priorities or deadlines change.
- Ability to work occasional extend evening hours or weekends when project demands require it.
Salary Range:
INR 700,000 - 1,130,000