About the role
The Impact You Will MakeWe are looking for a proactive, data-driven HR Business Partner (HRBP) to align business objectives with employees and management in our Product, AI, Data Science, and Client Delivery business units. In this role, you will act as a strategic partner to engineering leaders, product heads, and delivery leads, driving talent strategies, employee engagement, performance management, and organizational scaling
What this role entails
- Partner closely with Product, Engineering, AI, and Consulting leaders to understand their business roadmap and align HR strategies with organizational goals.
- Drive headcount planning, talent mapping, and workforce structuring in collaboration with TA and Business Leaders in a high-growth SaaS environment.
- Leverage HR analytics and workforce data to track key health metrics (attrition, engagement, eNPS, velocity) and deliver actionable recommendations to leadership.
- Drive continuous performance management framework (OKR/KPI tracking, bi-annual appraisal cycles, calibration, and promotion reviews) across tech and client teams.
- Identify high-potential talent, design succession plans, and create tailored career progression frameworks for product, engineering, and AI roles.
- Partner with L&D leads to drive upskilling initiatives, leadership development, and technical capability building.
- Foster a high-performance culture rooted in innovation, autonomy, transparency, and accountability.
- Conduct regular skip-level meetings, 1-on-1 connects, and pulse surveys to proactively gauge team sentiment and resolve friction points.
- Implement meaningful engagement programs, recognition platforms, and wellness initiatives tailored for high-intensity product and tech teams.
- Conduct detailed exit interviews and churn analysis to identify root causes and design targeted retention programs for critical technical skills.
- Drive team restructuring, job architecture refinement, and onboarding integration as teams scale rapidly.
- 4–6 years of progressive HR experience, with at least 3+ years in an HRBP role within a Product, Tech, SaaS, or high-growth Startup environment.
- Proven track record of partnering directly with Engineering Managers, AI/Data Science Leads, or Product VP levels.
- Hands-on experience scaling teams, running structured performance appraisal cycles, and managing talent retention in competitive talent markets.
- An opportunity to be part of some of the best enterprise SaaS products to be built out of India.
- Opportunities to quench your thirst for problem-solving, experimenting, learning, and implementing innovative solutions.
- A flat, collegial work environment, with a work hard, play hard attitude.
- A platform for rapid growth if you are willing to try new things without fear of failure.
- Remuneration with best-in-class industry standards with generous health insurance cover
Some of our accolades include:
- Ranked as one of America's Fastest-Growing Companies by Financial Times for five consecutive years: 2020-2024.
- Ranked as one of America's Fastest-Growing Private Companies by Inc. 5000 for seven consecutive years: 2018-2024.
- Voted #1 by more than 300 retailers worldwide in the RIS Software LeaderBoard 2024 report.
- Ranked #72 in America’s Most Innovative Companies list in 2023—by Fortune—alongside companies like Microsoft, Tesla, Apple, IBM, etc.
- Forged a strategic partnership with Google to equip retailers with cutting-edge generative AI tools.
- Recognized in multiple Gartner reports, including Market Guides and Hype Cycle, spanning assortments, merchandising, forecasting, algorithmic retailing, and Unified Price, Promotion, and Markdown Optimization Applications.