About the role
Talent Profile Position Title: Key Account Executive Location: PAN India Reporting To: Key Account Manager Department: Services – Inspection - Repo Objective: To ensure seamless coordination and timely execution of inspection activities across clients, states, and inspection partners while maintaining compliance with defined standards. To enable accurate reporting, effective communication, and strong collaboration with ISP valuators and internal teams. To drive quality assurance, minimize escalations, and continuously improve inspection processes for enhanced client satisfaction. Accountability: Inspection Coordination • Act as the single point of contact (SPOC) for clients and state teams for all inspection-related activities. • Schedule, coordinate, and manage inspections with clients and Inspection Service Providers (ISPs). • Ensure timely execution and closure of inspections in line with defined turnaround times (TAT). ISP Valuator Collaboration • Coordinate closely with ISP valuators to enable accurate and fair valuations. • Share required documentation, guidelines, and inputs to support valuation quality . • Address and resolve queries or operational issues raised by valuators in a timely manner. Compliance and Documentation • Ensure inspection activities comply with defined industry standards, internal processes, and regulatory requirements. • Maintain accurate and comprehensive records of inspection schedules, outcomes, and documentation. • Prepare and share detailed inspection reports and daily MIS with clients. Communication and Reporting • Serve as the central communication bridge between clients, ISP valuators, and internal teams. • Provide regular updates, performance insights, and issue escalations to management.