Key Account Manager

JOB DESCRIPTION

BASIC INFORMATION

Role Title:

Key Account Manager (Wet walling)

Business :

Building Solutions.

Department:

Sales – Dry Walling

Age:

Grade:

C1/ B4

Designation:

Deputy Manager/ Manager

Qualifications

Educational :

Must be a science graduate and preferably a Post Graduate -  MBA (Marketing)

Professional :

Minimum 5 years and Maximum 10 years’ experience in Building Materials

Must have the willingness to travel.

ORGANIZATIONAL RELATIONSHIPS

Reporting Matrix:

Administrative Reporting:

Zonal Sales Manager (Projects)

Functional   Reporting:

National Sales Head

Roles Reporting to this position:

Administrative Reporting:

-

Functional   Reporting:

-

ROLE

Responsible for Developing and nurturing sales of Aerocon branded walling solutions in B2B sales for residential, institutional, commercial, healthcare, education and government segments. Generation of sales from key builders and contractors in residential and institutional segments for complete walling solution.

ACCOUNTABILITIES

1)Market demand generation:

·Ensure achievement of revenue as per target for the specific territory assigned.

·Demand generation from existing accounts and new account generation

2)Network Expansion:

·Identifying & networking with contractors, builders, architects, consultants, etc.

·Generate Lead- Pipe line comprising of projects

·New market creation through identification and conversion of untapped customers of the mentioned segment

3)Marketing activities:

·Ensuring proper handling of products to achieve good customer satisfaction.

·To ensure the outstanding are being properly monitored and kept to the minimum as per approval from corporate office.

·Preparing and sending various reports to the branch office and maintaining quarterly and annually sales figure for the assigned territory.

·To ensure timely collection of the documents required from dealers and customers.

4)Customer Stability:

·Follow up with customers for overdue collection.

·Leverage relationships to generate repeat sales.

MEASURES

·Sales – In metric tonnes.

·New Dealer Development.

·Debtor days.

·Repeat Purchases.

SKILLS

Behavioural Skills:

1)Negotiation skills:

2)Communication:

Ability to freely discuss the information with the stakeholders in a positive way, and open to feedback or criticism.

3)Customer Orientation:

Should be customer-sensitive, take timely feedback from them and address their complaints immediately.

4)Planning & Execution:

Breaking the assignment into major milestones, and assigning timelines for each one, considering Risk factors in the planning process.

5)Analytical Skills:

Ability to identify the relationship between events that are not obviously linked to each other, and take corrective & preventive actions for all quality control functions in the plant.

Functional Skills:

1)Good knowledge of company’s products.

2)Perseverance.

3)Should possess excellent time management skills.