About the role
- Develop and maintain strong relationships with key clients, serving as their main point of contact.
- Understand client needs, challenges, and goals to provide tailored solutions.
- Communication with local vendors, CHA, CFS and Local Transporter
- Ensure high levels of customer satisfaction by delivering exceptional service.
- Develop account growth strategies to increase revenue and customer retention.
- Prepare and deliver business reviews and reports for clients and senior management.
- Negotiate contracts, pricing, and service agreements with key accounts.
- Resolve customer issues efficiently to maintain long-term partnerships.
Requirements- 3 to 5 years of experience in KAM position related to Freight Forwarding Industry
- CHA, CFS and Local Transportation coordination
Benefits
- Professional Development: We invest in your growth by offering opportunities for professional development, training, and certifications to enhance your skills and career progression.
- Recognition and Awards: Join a culture that values and celebrates excellence. Our recognition programs and awards honor outstanding contributions and achievements.
- Global Exposure: Collaborate with a diverse range of clients and teams, gaining international exposure and expanding your professional network.