About the role
Customer Retention & Relationship Management•Leverage for full range capabilities - explain full Jungheinrich capabilities to customer and facilitate application.•Work with technical staff and other internal colleagues to meet customer needs.•Act as a one-point contact for all for all customer’s needs.
Expand Reach within various locations & Business Units•Present to and consult with mid and senior level management on business trends with a view to developing new services and products.•Identify opportunities for campaign & services that will lead to an increase in sales.•Using Knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
Management & Development•Transfer of knowledge about the Indian market back to Germany•Forecast sales revenues from the identified key accounts.
Strategic Initiatives•Prepare and execute customer specific and deal specific strategies.•Monitor the competitor products & strategies and align strategies accordingly.Internal Roles•Resource Manager (control and optimize resource in line with strategy).•Risk Manager(understand, communicate, minimize and manage customers risks with our organization) & quality adherence
-Educationo Essential – Bachelor of Engineeringo Mechanicalo Advantageous – Post-graduate in Management
-Specialized knowledgeo Geographyo Market segmentso Industryo Product & applicationso Business process
-Skillso Technical Knowledgeo Adaptiveo Task Initiatoro Good Communication Skillo Team Player
-Abilitieso Forecastingo Time Managemento Business results orientationo Change Managemento Collaboration & influencingo Value orientation
-Other characteristics such as personal characteristicso Self-driveno Goal oriented & result driveno Go-getter
-Professional Certificationo Basic financial knowledgeo Strong computer experience required: MS Office, CRM software, Outlook