About the role
Key Responsibilities:Outreach & Recruitment:
- Design and implement effective outreach strategies across digital platforms, local communities, and healthcare networks.
- Identify and engage eligible participants in line with study inclusion/exclusion criteria.
- Supervise the recruitment team to ensure consistent performance and quality in screening and outreach.
- Coordinate and manage screening appointments, enrollment visits, and follow-up schedules for participants.
- Ensure timely reminders and communication to reduce no-shows and improve retention.
- Maintain updated participant logs and scheduling systems.
- Serve as the primary point of contact for participants, providing clear, compassionate, and timely communication.
- Educate participants on trial protocols, procedures, timelines, and expectations.
- Develop and implement engagement strategies to enhance participant experience and retention throughout the study duration.
- Track participant visit completion for payment processing.
- Manage reimbursements and compensation disbursements in line with trial budgets and regulatory guidelines.
- Ensure transparency and timely updates to participants regarding their payment status.
- Lead, train, and mentor the recruitment team to meet enrollment targets and maintain compliance.
- Collaborate closely with clinical and operations teams to align recruitment activities with study timelines.
- Monitor recruitment performance and prepare regular reports for internal stakeholders.
Qualifications & Requirements
- Bachelor’s or Master’s degree in Life Sciences, Healthcare, HR, Social Work, or a related field.
- 5+ years of experience in clinical trial recruitment or community outreach, with at least 2 years in a leadership or supervisory role.
- Strong understanding of clinical research processes, ethical recruitment practices, and regulatory guidelines (GCP, ICH).
- Proven ability to both recruit participants directly and manage a team effectively.
- Basic knowledge of administrative coordination and facility management.
- Excellent communication, organizational, and interpersonal skills.
- Experience with digital recruitment tools and social media outreach preferred.
- Ability to work under tight timelines, multitask, and adapt to changing priorities.