About the role
We are hiring a hands-on L2 Network Engineer to manage and support enterprise network infrastructure, ensure high availability, and resolve critical network and security incidents within the SLA.
Responsibilities:
- L2 Operations: Provide Level 2 support for network incidents, ensure SLA compliance, and perform Root Cause Analysis (RCA) for recurring issues.
- Routing and Switching: Configure, manage, and troubleshoot Cisco L2/L3 switches, routers, VLANs, inter-VLAN routing, STP, VTP, and ACLs. Resolve loops and broadcast storms.
- Firewall and Security: Implement firewall rules, NAT policies, and object cleanups on Check Point or Fortinet firewalls. Ensure network security compliance.
- VPN Management: Configure and troubleshoot site-to-site and remote access VPNs; resolve IKE/IPSec Phase 1 & 2 issues.
- Monitoring and Maintenance: Monitor network performance using WhatsUp Gold, NetFlow Analyzer, and Syslog. Participate in change management and on-call rotations.
Requirements:
- 3 to 5 years of solid hands-on experience in L2 network operations.
- Strong expertise in Cisco routing/switching and L3 concepts.
- Hands-on experience with Check Point or Fortinet firewalls.
- Expertise in troubleshooting IPSec and Remote Access VPNs.
- Experience with network monitoring tools (WhatsApp Gold, Syslog, NetFlow).
- Strong analytical skills and ability to work in a 24x7 support environment.
Preferred Qualifications:
- Certifications: CCNA / CCNP.
- Security Certifications: Check Point CCSA/CCSE or Fortinet NSE.