Network Engineer L2

This position is ideal for a hands-on Network Engineer who can take ownership of the complete network and infrastructure environment, from designing and deploying new office networks to maintaining Cisco, Fortinet, Aruba, VPN, security, and AD/DHCP infrastructure and supporting end users

The core responsibilities for the job include the following:

Network and Infrastructure:

• Design, implement, configure, and maintain enterprise network infrastructure.
• Manage and troubleshoot Cisco switches and routers
• Configure and maintain Fortinet firewalls and security policies.
• Manage Aruba Access Points and wireless controllers/infrastructure
• Configure and troubleshoot IPsec VPN tunnels and FortiVPN
• Monitor network performance, availability, security, and connectivity.
• Troubleshoot end-to-end network issues involving LAN, WAN, VPN, routing, switching, wireless, and firewall connectivity.
• Create and maintain network topology diagrams, documentation, IP addressing plans, and network configurations
• Identify network bottlenecks and implement solutions to improve reliability and performance.
• Perform network upgrades, configuration changes, and infrastructure maintenance with minimal disruption.

Key Competencies:

• Manage and troubleshoot endpoint security and web security solutions
• Work with Active Directory (AD) and DHCP servers
• Support and maintain SSO integrations with Active Directory
• Troubleshoot authentication, access, connectivity, and security-related issues.
• Implement and maintain appropriate network and security policies.
• Customer-focused approach to end-user support.
• Ability to document technical solutions and infrastructure changes.
• Willingness to work on-site and travel to office locations when required.
• Take ownership of day-to-day network and infrastructure operations.
• Manage multiple office locations and coordinate infrastructure-related activities.
• Maintain accurate documentation of network devices, configurations, topology, and infrastructure.
• Perform regular health checks and proactively identify potential issues.
• Participate in infrastructure projects, upgrades, migrations, and technology deployments.
• Follow IT security, change management, backup, and documentation procedures
• Provide hands-on technical support to end users for network, connectivity, system, and security-related issues.
• Troubleshoot issues related to Wi-Fi, LAN, VPN, authentication, internet access, applications, and endpoint connectivity.
• Diagnose problems quickly and provide effective solutions.
• Maintain a strong focus on user experience and timely resolution of incidents.
• Escalate complex issues when required and coordinate with relevant teams or vendors
• Lead network infrastructure deployment for new offices and sites.
• Plan network requirements, including switches, firewalls, access points, cabling, IP addressing, VLANs, VPN connectivity, and internet connectivity.
• Configure and install network equipment and bring new sites into production.
• Establish secure connectivity between new offices and existing infrastructure.
• Coordinate with vendors, ISPs, cabling teams, and internal teams during deployments.
• Perform site readiness checks, testing, troubleshooting, and handover after implementation.

Requirements:

• 6+ years of hands-on experience in network engineering, infrastructure, and IT operations.
• Strong hands-on experience with Cisco switches and routers.
• Hands-on experience with Fortinet firewalls or other enterprise firewall platforms.
• Hands-on experience with Aruba Access Points and wireless infrastructure/controllers.
• Strong understanding of TCP/IP, VLANs, routing and switching, DNS and DHCP, NAT, VPN, IPsec, firewall policies, network security, and wireless networking.
• Experience with FortiVPN / IPsec VPN tunnels.
• Experience working with Active Directory and DHCP.
• Understanding of SSO and AD-integrated authentication.
• Experience with endpoint and web security solutions.
• Ability to create and understand network topology diagrams.
• Strong troubleshooting and problem-solving skills.
• Experience supporting end users and resolving technical issues.
• Experience managing network infrastructure for offices/sites.
• Ability to work independently and take ownership of infrastructure issues.
• Strong analytical and troubleshooting skills.
• Excellent problem-solving ability.
• Good communication and interpersonal skills.
• Ability to handle multiple priorities and work under pressure.
• Strong ownership and accountability.

Preferred Qualifications:

• Cisco certifications such as CCNA/CCNP are a plus.
• Fortinet certifications such as FCA/FCF/FCP are a plus.
• Experience with network monitoring and management tools.
• Experience working with multiple office locations and remote connectivity.
• Experience coordinating with ISPs, vendors, and third-party service providers.