Office Manager

The Office Manager for G2 will play a critical role in managing G2's India office in Gurgaon, ensuring a seamless and engaging workplace experience for employees from launch through steady-state operations. This individual will partner closely with the Senior Manager - ES, Global Employee Experience teams, and local business leaders to establish operational excellence while creating a seamless and engaging employee workplace experience. This is a highly hands-on, in-office role requiring flexibility to provide coverage across shifts and support a dynamic employee population.

The candidate will have responsibilities across the following functions:

G2 India office operations -60%

• Ensure smooth day-to-day office operations, including supplies and visitor management.
• Coordinate with IT, security, Service provider to ensure operational readiness from day one.
• Oversee workspace setup, including seating plans, access controls, collaboration spaces, and employee amenities.
• Oversee and coordinate with the Service Provider to ensure compliance and operational efficiency.
• Monitor and ensure maintenance of the G2 office infrastructure as per agreements and the legal requirements.
• Provide efficient administrative support to leadership and employees by handling all administrative requests.
• Manage budgets for office-related expenses and recommend adjustments based on previous year's spending patterns and anticipated requirements.
• Drive best practices in office management.

Employee engagement events and G2 event planning/execution support-20%

• Plan and execute monthly /quarterly employee engagement activities/APAC All hands to foster a positive workplace culture.
• Take complete ownership of organising G2 India annual corporate meetups and support the Revenue/Product teams with internal sync weeks and external customer events.
• Drive ERG and community events in the region to strengthen the unique G2 culture in APAC.
• Coordinate the regional execution of employee milestones, including managing anniversary gifts, mementoes, and new joiner swags.
• Oversee onboarding logistics such as ID card issuance, visiting cards, and other essentials to ensure a smooth onboarding experience for new joiners.

Process optimisation and drive projects and vendor management-20%

• Review and assess current administrative office processes to identify opportunities for improvement and efficiency, and be consistent with other regional offices.
• Develop and implement streamlined procedures for visitor management, vendor management, and office infrastructure organisation.
• Document all processes and policies on the Gurgaon office Confluence page, ensuring they are regularly updated for accessibility and accuracy.
• Own and manage the Gurgaon office Slack channel, acting as the primary point of contact for addressing and resolving office-related requests.
• Drive ad-hoc initiatives/projects as may be necessary from time to time.
• Manage relationships with external vendors and service providers to procure relevant merchandise for G2 employees while maintaining quality standards & budgets.

Requirements:

• 4-7 years of experience in office management, event coordination, or similar roles.
• Bachelor's degree in Business Administration or a related field.
• Strong organisational, stakeholder management and multitasking skills with attention to detail.
• Ability to work independently and take initiative in a fast-paced environment.
• Proficiency in G Suite and familiarity with office management software/tools.
• Entrepreneurial spirit with a passion to drive continuous improvement and create effective solutions.
• Working knowledge of local and regional laws, regulations and best practices in office management.
• Flexibility to support operational needs across shifts in an in-office environment.