Process Manager

• Build and integrate RESTful APIs with internal systems and third-party services.
• Write clean, modular, and scalable C# code with a strong focus on testability and maintainability.
• Work with Entity Framework / LINQ for data access layer design and optimization.
• Collaborate with front-end developers to integrate UI components with backend business logic using HTML5, CSS3, JavaScript, jQuery, and Bootstrap.
• Write and optimize SQL Server queries, stored procedures, and indexing strategies for high-performance data operations.
• Implement authentication and authorization mechanisms including JWT, ASP.NET Identity, and OAuth.
• Configure Dependency Injection and Middleware within .NET Core applications.
• Manage code using Git and Azure DevOps; actively participate in code reviews and pull request processes.
• Deploy and maintain applications on IIS, Azure, or other applicable hosting environments.
• Support CI/CD pipeline setup and maintenance for automated build and deployment workflows.
• Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, retrospectives, and backlog grooming.
• Collaborate with business analysts and QA teams to ensure requirements are accurately translated into software deliverables.
• Diagnose and resolve application errors, configuration issues, API failures, and integration breakdowns in deployed environments.
• Monitor application health, investigate performance degradation, and implement fixes or coordinate escalations as required.
• Assist with database-level diagnostics including identifying long-running queries, connection timeout issues, and data access anomalies.
• Maintain and update SOPs, troubleshooting runbooks, and incident logs for supported applications.
• Coordinate with infrastructure, QA, and vendor teams for issues that require cross-functional resolution.
• Escalate unresolved issues with clear incident summaries, root cause hypotheses, and diagnostic data to senior engineers or L3 owners.
• Support user access management, role assignments, and agent/user onboarding within deployed application systems.
• ASP.NET Core MVC and C# – advanced proficiency required.
• Entity Framework Core / LINQ – data access patterns, migrations, and performance optimization.
• SQL Server – complex query writing, stored procedures, indexing, and performance tuning.
• REST APIs and JSON-based web services – design, documentation, and third-party integration.
• HTML5, CSS3, JavaScript, jQuery, Bootstrap – front-end integration competency.
• Dependency Injection, Middleware, and .NET Core pipeline configuration.
• Authentication & Authorization – JWT, ASP.NET Identity, OAuth 2.0.
• Git and Azure DevOps – branching strategies, pull requests, code reviews.
• CI/CD pipelines – build automation, deployment configuration (Azure, IIS, or Docker).
• Basic knowledge of Azure services, containers, or microservices architecture (added advantage).
• Familiarity with application monitoring concepts and log analysis.
• Basic understanding of API gateway behaviour, timeout patterns, and connection diagnostics.
• Comfort working alongside DBA and infrastructure teams during incident resolution.
• Experience with ITSM / ticketing tools (ServiceNow, JIRA, or equivalent).

Category

Requirement

Condition

Details