About the role
Role: Process Manager
Business Unit: Credit Risk Management
Sub Business Unit: Cost & Budget
Location: YBH, Mumbai
Roles & Responsibilities:
Strategy and Planning
- Ensuring monthly review of portfolio & monitoring performance of SME products
- Provide analysis, data, performance related reports required by the Unit manager/ Unit head
- Ensuring product specific dashboards are created and maintained for the effectively circulation of the information
- Track the actionable and deliver the same in timely manner
- Monitoring through the door quality from risk perspective · Risk related regulatory reporting to various committees and authorities
- Review and Validation of score cards for Retail lending products and continuous monitoring of same
Policies, Processes & Procedures
- Ensuring the CAM logins reports are delivered in the timely manner to the stake holder
- Support the underwriting team through timely and accurate delivery of reports and management information
- Create a Data mart of all SME lending related parameters so that the same can be utilized for future analysis
- Create Dashboards detailing the critical parameters being driven in SME lending
- Develop all critical reports on MS Excel / MS Access or any other available tool so that the same can be viewed by the SME team
- Enhance productivity and efficiency levels through a culture of continuous improvement and increase usage of automation to develop a robust MIS infrastructure
Risk and Internal Control Responsibilities
- Ensure compliance with internal control requirements in timely manner
People Management
- Manage training needs for CPA/ Support staff
- Drive performance through calendarization for regular reports and data sets
- Map performance vs. target and review them