About the role
Purpose of the Job
- This role is responsible for project management and service delivery of all products & services.
- Project management, planning and scheduling implementation of MPLS services.
- On Time, within budget Implementation of the complete project
- Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.
- Enhance service delivery experience for the customer & revenue for the organization
Key Deliverables
- Customer engagement & communication
- Project kick off meeting/call with Customer
- Resolution of customer dependencies
- Share Project Plan with the customer
- e2e tracking & monitoring of project delivery
- Proactive & timely project status update to the customer
- Project Stage tracking & ensure timely delivery
- Project follow ups, escalations and constraint resolution
- Delivery of third party media/bandwidth
- Customer CPE integration & testing
- Schedule planned activities with the customers
- Accelerate & Maximize revenue by faster deployment of project
Skills Required
- Good understanding of project management concepts and methodology
- Excellent relationship management with customer, cross functional team
- Good written and verbal communication skills
- Good understanding of products, services
- Good planning & execution skills
- Can do attitude & problem solving skills
- Quick thinking & analytical ability
- Process orientation and eye for detail
- Result Orientation
Educational Qualifications
·5 – 8 years project execution experience in Telecom/ISP industry.
Sound understanding of telecom technology, products & services
#BAL