About the role
- Lead end‑to‑end delivery of Azure‑based analytics and data integration projects for airline partners.
- Define project plans, milestones, resource requirements, and success metrics.
- Coordinate cross‑functional and offshore teams (IATA‑Offshore, technology, product, operations).
- Manage stakeholder relationships, facilitate governance meetings, and present updates to senior leadership.
- Monitor progress, KPIs, budgets, and timelines; report status to senior management.
- Identify and mitigate risks related to data security, compliance, and operational continuity.
- Drive process improvement, operational excellence, and root‑cause analysis initiatives.
- Ensure adherence to IATA standards, regulatory requirements, and governance frameworks.
- Facilitate agile ceremonies and apply hybrid project management methodologies.
- Mentor junior staff, promote knowledge sharing of data technologies, and champion AI/LLM innovations.
- MBA in Operations, Business Management, or related field (preferred).
- Bachelor’s degree in Business Administration, Engineering, Technology, or related discipline.
- 8+ years of project/program management experience, with at least 5 years in airline or data‑centric projects.
- Hands‑on experience with Azure cloud services, especially Azure Databricks, and Python for data engineering.
- Proven success managing global, cross‑functional, and offshore teams.
- Strong stakeholder and client management skills; excellent communication and presentation abilities.
- PMP, PRINCE2, or equivalent project management certification preferred.
- Familiarity with Agile, Scrum/Kanban methodologies and tools such as Jira or Azure DevOps.
- Experience with AI/LLM‑driven programs and digital operations (preferred).
- Track record of delivering projects on time, within budget, and meeting quality/compliance metrics.