About the role
Responsibilities:
- Manage projects from initiation to successful delivery.
- Define project scope, objectives, timelines, and deliverables.
- Prepare and maintain project plans, schedules, resource plans, and status reports.
- Coordinate with business stakeholders, clients, delivery teams, vendors, and third-party partners.
- Track project progress and ensure timely completion within scope, budget, and quality standards.
- Identify and mitigate project risks, issues, and dependencies.
- Manage project budgets, resource allocation, and utilization.
- Conduct project review meetings, governance forums, and stakeholder discussions.
- Provide regular project updates, executive summaries, and status reports to leadership and clients.
- Drive change management and continuous process improvement initiatives.
- Ensure effective collaboration across distributed and cross-functional teams.
Requirements:
- Strong project and program management experience.
- Expertise in Project Planning, Scheduling, and Delivery Management.
- Experience in Stakeholder and Client Management.
- Budget Management, Cost Control, and Resource Planning.
- Risk and Issue Management.
- Excellent Communication and Presentation Skills.
- Experience managing customer-facing software implementation projects.
- Strong understanding of SDLC, Agile, Waterfall, and Hybrid delivery methodologies.
- Proficiency in Microsoft Excel, PowerPoint, Word, and Project.
- Bachelor's Degree in Information Technology, Engineering, or a related field.
- 10-12 years of overall experience in project management.
- Proven track record of managing software or technology delivery projects.
- Minimum 1 year of experience in the banking, financial services, FinTech, or digital payments domain.
- Experience working directly with clients and business stakeholders.
Preferred Qualifications:
- PMP, PRINCE2, Agile, Scrum Master, or equivalent certification.
- Experience delivering digital banking, mobile banking, internet banking, payments, lending, wallet, or financial inclusion solutions.
- Experience working with global customers and distributed delivery teams.