About the role
We are looking for a detail-oriented QA Engineer to own product quality across Truva's technology ecosystem. This role offers the opportunity to shape and establish QA processes from the ground up rather than inheriting existing frameworks. You will work closely with Product, Design, and Engineering teams to ensure a seamless, reliable, and high-quality user experience across our consumer-facing applications, internal tools, and AI-powered products.
Responsibilities:
- Own end-to-end manual testing across all customer-facing and internal products.
- Design, write, execute, and maintain comprehensive test cases and regression test suites.
- Perform functional, usability, regression, and cross-browser testing.
- Validate application behavior across multiple devices, platforms, and browsers.
- Conduct API testing and validate request/response flows.
- Perform backend data validation using SQL and CRM systems.
- Collaborate with Product, Design, and Engineering teams to define acceptance criteria and testing strategies.
- Identify, document, track, and verify defects through resolution.
- Conduct Root Cause Analysis (RCA) for recurring issues and recommend preventive measures.
- Ensure timely release sign-offs while maintaining high-quality standards.
- Evaluate and test AI-powered features, including: AI Text Bots, Voice Bots, Agentic Workflows
- Support quality validation for Truva's intelligence engine, TruIQ.
Requirements:
- 2-4 years of hands-on experience in Manual Testing of web and/or mobile applications.
- Strong understanding of software testing methodologies, SDLC, STLC, and QA best practices.
- Experience with API testing using Postman and REST APIs.
- Strong understanding of HTTP status codes, request/response validation, and API workflows.
- Working knowledge of SQL for backend data validation.
- Excellent analytical and problem-solving skills.
- Strong attention to detail and an ownership mindset.
- Effective communication and collaboration skills.