About the role
Role OverviewWe are looking for a detail-oriented Quality Control Executive to manage quality control activities across third-party manufacturing units and external testing laboratories.The candidate will be responsible for ensuring that all cosmetic products manufactured through third-party manufacturing partners meet defined quality standards, approved specifications and applicable regulatory requirements. The role will involve coordination with manufacturing partners, third-party laboratories, internal NPD, supply chain and quality teams to ensure product quality and compliance from raw material inspection to finished goods release.Key Responsibilities1. Third-Party Manufacturing Quality Control
- Coordinate with third-party manufacturing units to ensure adherence to approved quality standards and manufacturing specifications.
- Conduct regular factory visits and monitor manufacturing and packaging processes.
- Ensure compliance with approved SOPs, quality procedures and Good Manufacturing Practices (GMP).
- Monitor batch manufacturing records, batch packing records and production documentation.
- Conduct in-process quality checks and finished goods inspections.
- Identify quality deviations and coordinate with manufacturing partners for corrective and preventive actions (CAPA).
- Ensure that products are manufactured as per approved master formula and specifications.
- Coordinate with external testing laboratories for product testing and analysis.
- Arrange sampling and testing of raw materials, packaging materials and finished products.
- Follow up on test reports and ensure timely availability of Certificates of Analysis (COA).
- Review laboratory test reports against approved product specifications.
- Coordinate investigation and retesting in case of out-of-specification (OOS) results.
- Maintain proper documentation and testing records.
- Ensure quality checks of incoming raw materials and packaging materials at manufacturing locations.
- Verify material specifications, COAs and supplier quality documents.
- Coordinate with vendors and manufacturing partners for quality-related issues.
- Ensure that only approved materials are used in production.
- Perform finished goods inspections based on approved sampling plans.
- Check product appearance, colour, fragrance, texture, consistency, fill quantity, packaging quality and labelling.
- Ensure batch-to-batch consistency across cosmetic product categories.
- Verify product specifications and testing results before recommending batch release.
- Coordinate with internal teams for approval and disposition of non-conforming products.
- Maintain quality records, inspection reports, COAs, batch records and testing reports.
- Ensure proper documentation of deviations, complaints, CAPA and non-conformance reports.
- Support audits and quality assessments of third-party manufacturing facilities.
- Ensure compliance with applicable Cosmetics Rules, 2020, and relevant BIS standards, wherever applicable.
- Monitor product shelf-life, stability testing and retention sample records.
- Investigate product quality complaints received from internal teams, distributors and customers.
- Coordinate with third-party manufacturers and laboratories to identify root causes.
- Ensure timely closure of quality complaints through appropriate corrective and preventive actions.
- Track recurring quality issues and recommend preventive measures.
- Work closely with NPD, R&D, Supply Chain, Procurement and Manufacturing teams.
- Coordinate product sampling, pilot batches, trial batches and new product testing.
- Support new product launches by ensuring that all quality parameters are met before commercial production.
- Follow up with third-party manufacturers to ensure timely resolution of quality concerns.
- B.Sc. / M.Sc. in Chemistry, Microbiology, Pharmacy or a related discipline.
- 2–5 years of experience in Quality Control / Quality Assurance, preferably in the cosmetics, personal care or FMCG industry.
- Experience working with third-party manufacturing units and external testing laboratories.
- Good understanding of cosmetic product testing, quality specifications and GMP.
- Knowledge of raw material testing, finished goods inspection, stability testing and microbiological testing coordination.
- Understanding of Cosmetics Rules, 2020, and applicable regulatory requirements.
- Good knowledge of quality documentation, COA, CAPA, deviation management and audit procedures.
- Strong coordination, follow-up and problem-solving skills.
- Willingness to travel to third-party manufacturing facilities as required.
- Strong quality orientation and attention to detail.
- Good analytical and problem-solving abilities.
- Vendor and third-party manufacturer management.
- Effective coordination with external laboratories.
- Strong documentation and reporting skills.
- Ability to independently manage quality-related activities across multiple manufacturing partners.