About the role
Responsibilities:
- Welcome students, parents and walk-in enquiries.
- Manage front desk and reception activities.
- Handle calls, WhatsApp chats, enquiries and follow-ups.
- Maintain student records and attendance.
- Support student enrolments and improve conversions.
- Coordinate class schedules and daily branch activities.
- Assist with marketing activities and promotions.
- Support student relations and ensure a positive customer experience.
- Organise studio videos and content.
- Coordinate with mentors and the branch team for smooth operations.
Requirements:
- Good communication and interpersonal skills.
- Comfortable with customer interaction, sales and follow-ups.
- English, Kannada and Hindi preferred.
- Organised, proactive and responsible.
- Freshers and candidates with 0-3 years of relevant experience can apply.