About the role
- Generate and qualify sales leads through various channels.
- Conduct thorough research on potential clients and their needs.
- Engage with clients, understand their requirements, and offer tailored solutions.
- Prepare and deliver compelling sales presentations and proposals.
- Negotiate and close deals, ensuring a positive customer experience.
- Provide post-sales support and ensure customer satisfaction.
- Maintain accurate records of sales activities and client interactions.
- Collaborate with the marketing team to develop effective sales strategies.
- Stay updated with industry trends and competitor activities.
- Assist in training and mentoring new sales associates, as needed.
- A bachelor's degree in business, marketing, or a related field is preferred.
- Minimum 2 years of experience in a sales role, preferably in a BPO setting.
- Excellent communication and interpersonal skills, with a client-centric approach.
- Strong negotiation and problem-solving abilities.
- Proficiency in using CRM systems and sales tools.
- Ability to work independently and manage a diverse workload.
- Familiarity with international sales processes and cultural sensitivities.
- Analytical mindset with a results-driven attitude.
- Willingness to learn and adapt to new technologies and industry trends.
- A positive and enthusiastic attitude, with a passion for sales and customer service.