About the role
Shaping the future of home buying and selling in a fast-paced startup. You will own outcomes from first click to final handshake and work at the intersection of sales, growth, and customer experience.
Responsibilities:
- Build and maintain strong relationships with clients, understand their needs, conduct personalized property visits, deliver data-driven insights such as ROI projections and legal clarity, and guide buyers through seamless transactions.
- Manage the end-to-end sales cycle for curated properties, from listing optimization to negotiating and closing deals.
- Collaborate with the growth team on experiments and ideas to expand the buyer community, including hosting open houses and supporting social media campaigns.
- Work closely with the product team to turn buyer pain points into valuable features such as digital walkthroughs and home comparison tools.
Requirements:
- Ability to balance empathy and data-driven decision-making in customer interactions.
- Experience in sales or business development with a preference for building long-term, non-transactional relationships.
- Strong interest in both psychology and analytical problem-solving.
- A learning mindset with a proactive approach to self-improvement and growth.
- Ability to thrive in a fast-changing, high-ownership environment.
- 1+ years of experience with a proven track record in a customer-facing role such as hospitality, sales, customer experience, customer success, or HR.