About the role
Role: Sales Associate
Location: Bengaluru
Work Model: 6 Days (Work from Office)
Experience: 1-5 Years
Role Overview
We are looking for a confident, target-driven Customer Sales Executive to own customer conversations end-to-end. The role involves understanding customer needs, building trust, handling objections, converting conversations into purchases, and driving order value through follow-ups, upselling, and cross-selling.
This is a high-ownership sales role where individual performance directly contributes to business growth. Candidates should be energetic, competitive, and comfortable working in a fast-paced environment.
Key Responsibilities
- Own customer conversations from initial interaction to successful purchase
- Understand customer requirements and recommend relevant products/services
- Build customer trust and effectively handle objections to drive conversions
- Drive sales and order value through follow-ups, upselling, and cross-selling
- Follow up with customers who have not completed their purchase
- Identify customer concerns and work towards removing buying friction
- Collaborate with Customer Excellence, Operations, and Product teams to improve the customer journey
- Share customer feedback and insights with the team to improve sales and customer experience
- Take ownership of individual sales targets and consistently work towards achieving them
Must-Have Requirements
- Minimum 1 year of experience in sales, inside sales, telesales, customer success, or a similar customer-facing role
- Prior experience in health-tech, healthcare, insurance, or a similar industry preferred/required
- Strong verbal communication and customer-handling skills
- Confident in handling customer objections and closing sales
- Strong relationship-building and persuasion skills
- Target-oriented with a proven ability to work towards sales/conversion numbers
- High ownership and accountability for customer outcomes
- Comfortable with follow-ups, upselling, and cross-selling
- Energetic, competitive, and driven to achieve results
Good to Have
- Experience in health-tech, healthcare, insurance, D2C, e-commerce, or consumer businesses
- Experience handling high-volume customer conversations
- Experience working with CRM or sales/customer-management tools
- Experience managing sales funnels and conversion metrics
- Experience in consultative selling or solution-based sales
Candidate Profile
- Strong communicator with confidence and a natural ability to build customer relationships
- Highly target-driven and motivated by achieving measurable results
- Comfortable with sales conversations, objection handling, and closing
- Persistent with customer follow-ups and capable of converting warm leads
- Strong ownership mindset with the ability to independently drive conversations to closure
- Comfortable working in a 6-day Work-from-Office setup in Bengaluru
- Immediate joiners will be preferred
- Candidates who are energetic, ambitious, competitive, and comfortable in a fast-paced environment will be preferred
Additional Notes
- Candidates should have at least 1 year of relevant sales/customer-facing experience
- Prior experience in health-tech or insurance is strongly preferred
- Candidates from purely backend/non-customer-facing support roles may not be ideal
- Strong preference for candidates with demonstrated sales, conversion, upselling, or cross-selling experience
- Candidates must be comfortable with 6 days WFO in Bengaluru
- Immediate joiners are preferred