About the role
- Responsible to handle technical sales inquiries accurately within defined TAT.
- Responsible to do continuous follow
- up with leads/clients.
- Responsible to handle client retention process under the guidance of TL/Manager.
- Ensure that all documentation, record, compliance is maintained properly to avoid any loss of record/information.
- Engaging new customers and making presentations or pitches outlining the benefits of product/ services.
- Well versed with company’s technical product features to demonstrate excellent technical sales pitch.
- Understanding the client requirements and then customizing the product/ services as per their needs
- Liaising with existing clients, deliver strong after-sales support and technical back up thereby enhancing customer experience.
- Expedite the resolution of customer problems and complaints to clients maximize satisfaction.
- Maintaining relationship with all potential and existing clients. Ensuring proper servicing and after sales support to clients.
Skills
- Strong Experience in Lead Generation.
- Excellent Communication Skills.
- Data reporting to management and gathering market intelligence.
- Collaborate with the Sales team on sales strategy and optimization.
- Ability to work both independently and as part of a team.
Qualifications
- Bachelor’s degree in computer science, Engineering, or a related field.
- 2+ years of experience.