About the role

Group Company: AU Small Finance Bank Limited

Designation: Sales Officer - DST

Office Location:

Position description: #*Position description*#

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#

Educational qualifications preferred

#*Education and Experience*#

Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#
Institution tier: #*Institution tier*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required work experience

Industry: #*Industry*#
Role: #*Role*#
Years of experience: #*Years of experience*#

Job Brief:- AU Small Finance Bank Limited is seeking a dedicated and results-driven Sales Officer to join our dynamic Sales Department. This role is pivotal in driving the bank's growth by identifying and acquiring new customers, promoting our financial products, and ensuring excellent customer service. The ideal candidate will have a strong understanding of the financial services industry, excellent communication skills, and the ability to work in a target-driven environment. This position requires a proactive approach to market analysis, customer engagement, and collaboration with internal teams to achieve sales objectives and contribute to the bank's overall success. Responsibilities:-

Identify and engage potential customers to promote and sell the bank's financial products and services.
Develop and maintain strong relationships with existing clients to ensure customer retention and satisfaction.
Conduct market research to identify new business opportunities and stay updated on industry trends and competitor activities.
Achieve and exceed monthly and quarterly sales targets set by the management.
Collaborate with internal teams including marketing, credit, and operations to ensure seamless customer onboarding and service delivery.
Prepare and present sales reports, forecasts, and market feedback to senior management.
Ensure compliance with all regulatory requirements and internal policies during the sales process.
Participate in training programs to enhance product knowledge and sales techniques.
Resolve customer queries and issues promptly to maintain high levels of customer satisfaction.
Represent the bank at community events and networking opportunities to enhance brand visibility.

Skill:-

Financial Product Knowledge
Customer Relationship Management (CRM)
Sales Forecasting and Reporting
Market Research and Analysis
Negotiation and Closing Skills
Regulatory Compliance
Communication and Presentation
Lead Generation
Customer Service Excellence
Team Collaboration

Preferred Qualifications:-

Bachelor’s degree in Business Administration, Finance, or a related field.
Minimum of 3 years of experience in sales within the financial services sector, preferably in banking.
Proven track record of meeting or exceeding sales targets in a competitive environment.
Strong understanding of banking products, financial regulations, and market dynamics.
Excellent communication, negotiation, and interpersonal skills.
Ability to work independently as well as part of a team in a fast-paced environment.
Proficiency in CRM software and Microsoft Office Suite.

Key Performance Indicators: #*Key Performance Indicators*#

Required Competencies: #*Required Competencies*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required abilities

Physical: #*Physical*#
Other: #*Other*#

Work Environment Details: #*Work Environment Details*#

Specific requirements

Travel: #*Travel*#
Vehicle: #*Vehicle*#
Work Permit: #*Work Permit*#

Other details

Pay Rate: #*Pay Rate*#
Contract Types: #*Contract Types*#
Time Constraints: #*Time Constraints*#
Compliance Related: #*Compliance Related*#
Union Affiliation: #*Union Affiliation*#

Sales Officer - DST

About the role

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