About the role
Group Company: AU Small Finance Bank Limited
Designation: Sales Officer - DST
Office Location:
Position description: #*Position description*#
Primary Responsibilities: #*Primary Responsibilities*#
Additional Responsibilities: #*Additional Responsibilities*#
Reporting Team
- Reporting Designation: #*Reporting Designation*#
- Reporting Department: #*Reporting Department*#
Educational qualifications preferred
#*Education and Experience*#
- Category: #*Category*#
- Field specialization: #*Field specialization*#
- Degree: #*Degree*#
- Academic score: #*Academic score*#
- Institution tier: #*Institution tier*#
Required Certification/s: #*Required Certification/s*#
Required Training/s: #*Required Training/s*#
Required work experience
- Industry: #*Industry*#
- Role: #*Role*#
- Years of experience: #*Years of experience*#
- Develop and implement strategic sales plans to achieve branch and bank-wide sales targets for various financial products including loans, deposits, and investment services.
- Identify and engage potential customers through market research, networking, and lead generation activities to expand the bank’s customer base.
- Build and maintain strong relationships with existing and prospective clients to understand their financial needs and offer tailored banking solutions.
- Conduct detailed product presentations and financial consultations to educate customers on the benefits and features of the bank’s offerings.
- Collaborate with internal teams such as credit, operations, and marketing to ensure seamless service delivery and customer satisfaction.
- Monitor market trends, competitor activities, and customer feedback to adapt sales strategies and maintain a competitive edge.
- Prepare and submit regular sales reports, forecasts, and performance analyses to senior management for informed decision-making.
- Ensure compliance with all regulatory requirements and internal policies during the sales process to uphold the bank’s integrity and reputation.
- Participate in training programs and workshops to continuously enhance product knowledge and sales techniques.
- Resolve customer queries and issues promptly to maintain high levels of customer satisfaction and loyalty.
- Financial Product Knowledge
- Customer Relationship Management (CRM)
- Sales Strategy Development
- Lead Generation and Prospecting
- Negotiation and Closing Skills
- Market Analysis and Competitor Benchmarking
- Regulatory Compliance Awareness
- Communication and Presentation Skills
- Data Analysis and Reporting
- Cross-functional Team Collaboration
- Problem-solving and Conflict Resolution
- Time Management and Organizational Skills
- Bachelor’s degree in Business Administration, Finance, Marketing, or a related field; MBA or equivalent postgraduate qualification is preferred.
- Minimum of 3-5 years of proven experience in sales within the financial services sector, preferably in banking or microfinance.
Key Performance Indicators: #*Key Performance Indicators*#
Required Competencies: #*Required Competencies*#
Required Knowledge: #*Required Knowledge*#
Required Skills: #*Required Skills*#
Required abilities
- Physical: #*Physical*#
- Other: #*Other*#
Work Environment Details: #*Work Environment Details*#
Specific requirements
- Travel: #*Travel*#
- Vehicle: #*Vehicle*#
- Work Permit: #*Work Permit*#
Other details
- Pay Rate: #*Pay Rate*#
- Contract Types: #*Contract Types*#
- Time Constraints: #*Time Constraints*#
- Compliance Related: #*Compliance Related*#
- Union Affiliation: #*Union Affiliation*#