About the role
- Conduct in-depth training on Salesforce Administration, Development, Sales Cloud, Service Cloud, Marketing Cloud, Apex, Visualforce, Lightning Framework, and other Salesforce modules.
- Guide learners through Salesforce certification paths, including Salesforce Administrator, Platform Developer, and Consultant certifications.
- Demonstrate the use of Salesforce's declarative tools, automation processes, and data management techniques.
- Provide hands-on training on creating workflows, validation rules, reports, dashboards, custom objects, and more.
- Design, update, and enhance training materials, including lesson plans, slides, case studies, and assignments, based on industry trends and certification requirements.
- Create practical scenarios, mock exams, and capstone projects to simulate real-world Salesforce applications.
- Mentor students individually to address their learning needs and clarify technical concepts.
- Provide career guidance for Salesforce-related job roles, including resume building and interview preparation.
- Assist students with troubleshooting and debugging during hands-on exercises and projects.
Requirements
- Proficiency in Salesforce tools, including:
- Salesforce Admin: User management, profiles, roles, workflows, security, and automation tools.
- Salesforce Developer: Apex programming, Visualforce, Lightning Components, and SOQL.
- Salesforce Clouds: Sales Cloud, Service Cloud, Marketing Cloud, or Commerce Cloud.
- Integration: Understanding of APIs, REST/SOAP, and third-party tool integrations.
- Deployment: Experience with Salesforce CLI, changesets, and version control tools like Git.
- Familiarity with Salesforce AppExchange and industry-specific solutions is a plus.
Experience
- 2+ years of experience as a Salesforce Developer, Administrator, or Consultant.
- Prior experience in teaching or conducting Salesforce training programs is preferred.
- Salesforce certifications, such as Salesforce Administrator, Platform Developer, or Consultant, are mandatory.