Senior IT Specialist

• Firewall Management (Fortinet/FortiGate Preferred)
• Secure Web Gateway / Web Proxy (Zscaler Preferred)
• Network Security Operations
• Incident & Escalation Management

• Router & Switch Management (Cisco Preferred)
• SD-WAN, VPN, LAN/WAN
• Web Application Firewall (Akamai WAF Preferred)
• IDS/IPS, NAC
• Cloud Networking
• DC-DR Architecture
• NOC Operations
• VoIP Infrastructure

We are seeking an experienced Network Security & Infrastructure Lead with 8 to 11 years of experience in managing enterprise network and security environments. The ideal candidate should possess strong hands-on expertise in Fortinet/FortiGate Firewall Administration and Zscaler Web Proxy/Secure Web Gateway Management, along with proven experience in leading network operations teams and managing critical enterprise infrastructure.

The role requires a combination of technical leadership, operational excellence, and stakeholder management to ensure a secure, highly available, and scalable network environment.

• Lead and manage enterprise network and security operations across multiple locations.
• Act as the technical owner for Fortinet/FortiGate firewalls, ensuring secure configuration, optimization, and lifecycle management.
• Manage and administer Zscaler Secure Web Gateway/Web Proxy solutions to enforce security policies and provide secure internet access.
• Oversee network infrastructure including Cisco routers, switches, VPNs, SD-WAN, LAN, and WAN environments.
• Serve as the primary escalation point for critical network and security incidents (P1/P2) and lead incident resolution activities.
• Drive proactive monitoring, capacity planning, and performance optimization of network and security infrastructure.
• Collaborate with Information Security, Cloud, Infrastructure, and Application teams to enhance overall security posture.
• Lead root cause analysis, problem management, and implementation of preventive measures.
• Manage relationships with vendors, service providers, and OEMs to ensure SLA compliance and operational excellence.
• Support business continuity initiatives, including Disaster Recovery (DR) and Data Center operations.
• Develop and enforce operational processes, standards, documentation, and governance frameworks.
• Mentor and guide network engineers and security analysts while fostering a culture of continuous improvement and automation.
• Support audit and compliance requirements and ensure adherence to organizational security policies.

• 8 to 11 years of experience in Enterprise Network and Security Operations.
• Strong hands-on experience with Fortinet/FortiGate Firewall Administration.
• Strong expertise in Zscaler Web Proxy/Secure Web Gateway Management.
• Experience managing enterprise-grade network infrastructure including Cisco routers and switches.
• Hands-on experience with VPN technologies, SD-WAN, LAN/WAN, and network troubleshooting.
• Good understanding of network security technologies including IDS/IPS, NAC, and WAF.
• Experience in NOC operations, incident management, and SLA-driven environments.
• Knowledge of Cloud Networking concepts and hybrid infrastructure environments.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and stakeholder management skills.

• CCNP Certification.
• Fortinet NSE or relevant Fortinet certifications.
• Zscaler Certified Administrator (ZCCA/ZIA) or equivalent.
• Experience with Akamai WAF or similar Web Application Firewall solutions.
• Exposure to enterprise security governance, audits, and compliance frameworks.