About the role
Responsibilities:
- Develop, deploy, and maintain integrations between Skyfall's AI layer and enterprise software like ServiceNow, ITSMI, JSM, BMC Remedy, Workday, Oracle, and SAP.
- Build scalable, high-performance APIs and connectors for data ingestion and bidirectional synchronization.
- Implement secure authentication mechanisms (OAuth, SAML, JWT, API keys) to access external systems.
- Work with REST, GraphQL, and SOAP APIs to extract and process structured and unstructured data.
- Ensure data normalization, transformation, and mapping between different enterprise software schemas.
- Optimize API performance for low-latency, high-volume enterprise workloads.
- Debug integration issues, monitor API health, and build resilient, fault-tolerant pipelines.
- Collaborate with AI, front-end, and DevOps teams to align integrations with product features.
Requirements:
- 5+ years of experience in back-end development and integrations with enterprise software.
- Strong expertise in Node.js for building API integrations.
- Hands-on experience with REST, SOAP, and GraphQL APIs.
- Deep understanding of enterprise ITSM, HR, and ERP systems like ServiceNow, Workday, Oracle, SAP, BMC Remedy, and JSM.
- Experience working with OAuth, SAML, JWT, and API security best practices.
- Proficiency in database design and query optimization (PostgreSQL, MySQL, or NoSQL like MongoDB).
- Experience with event-driven architectures (Kafka, RabbitMQ, or SQS).
- Strong knowledge of microservices, containerization (Docker, Kubernetes), and cloud platforms (AWS, GCP, or Azure).