About the role
Key Responsibilities
- Patient Services &
Support Coordination
·Facilitate admission and
registration of new child patients under CanKids.
·Support doctors and
families in planning treatment and associated cost estimations.
·Bridge communication
between medical teams and families.
·Ensure support services
including medicines, TSPs, lodging, blood, and hygiene awareness are provided.
·Regularly update treatment
and support progress in the patient database.
- Chattai Clinic and
Hospital Unit Coordination
·Assist in operating Chattai
Clinics and running daily CanKids hospital activities.
·Liaise with hospital
authorities to ensure smooth functioning of assigned CHSUs.
·Oversee Parent Support
Group (PSG) volunteers and patient-family engagement activities.
- Documentation &
Data Management
·Maintain complete and
accurate documentation for new patients including ID verification and case
files.
·Maintain and update patient
databases (PIS/MSF/Salesforce).
·Coordinate documentation
for government schemes, grants, and external support.
·Prepare monthly and
quarterly reports for donors, hospital partners, and internal reporting.
- Administrative &
Financial Responsibilities
·Handle unit-level
responsibilities including imprest fund management for medicine purchases and
ward requirements.
·Track FCRA fund usage and
ensure compliance.
·Coordinate with the Program
Officer and Medical Officer for operational matters.
- Awareness &
Community Engagement
·Conduct awareness sessions
about childhood cancer in hospital and community settings.
·Disseminate the message of
“You Are Not Alone” to families and caregivers.
·Participate in outreach
activities, health camps, or advocacy programs.
Other Extended Duties
- Perform additional tasks as assigned by
the Reporting Manager.
Requirements
Required
Qualifications and Skills:
·Education: Masters in Social Work (MSW) from a recognized institution
·Experience: 2–3 years in social work, preferably in hospital/healthcare
settings
Skills
& Competencies:
·Computer
literacy (MS Office, Internet)
·Good
communication (spoken & written English)
·Knowledge/experience
in pediatric oncology preferred
·Ability to
coordinate with healthcare teams and beneficiaries
·Data
management and report writing
·Empathy,
problem-solving, and cultural sensitivity
Key
Competencies:
·Compassionate
and Patient-Centric Approach
·Case Management
& Documentation
·Interpersonal
& Communication Skills
·Stakeholder
Coordination (internal & external)
·Multitasking
& Time Management
·Teamwork and
Adaptability