Solution Consultant

The core responsibilities for the job include the following:

Requirement Analysis and Clarification:

• Support structured requirement-gathering sessions with clients, capturing and documenting business goals, functional needs, and technical constraints.
• Assist in preparing solution briefs, scoping notes, BRDs, FRDs, and pricing summaries in collaboration with senior team members.
• Help ensure that documented requirements are accurate, complete, and clearly understood before solution design begins.

Solution Architecture Support:

• Assist in designing and documenting solution architectures, including platform recommendations, integration maps, and technology stack outlines.
• Support senior solutioning experts in conducting platform audits and evaluating technical fit for client requirements.
• Research and document third-party integrations, ecosystem tools, and ancillary solutions relevant to client needs.
• Contribute to delivering solution design outputs within defined turnaround timelines.

Solutioning Library Maintenance:

• Maintain and update the internal solutioning library with new solution components, templates, case studies, and reference architectures.
• Organize and tag library content to ensure easy retrieval and reuse across the growth and presales teams.
• Proactively identify gaps in existing documentation and flag opportunities to strengthen the knowledge base.

Client Pitch Support:

• Assist in the preparation of client pitch decks, solution presentations, and supporting materials.
• Support the solutioning lead in structuring the technical narrative and ensuring accuracy of solution content within pitches.
• Coordinate internally to gather inputs, validate assumptions, and ensure pitch materials are delivered on time and to a high standard.

End-to-End Deal Documentation:

• Own the preparation and accuracy of all deal documentation, including Estimations, Final Pitches, MSAs, SOWs, Addendums, Work Breakdown Structures, and Team Matrices.
• Ensure documentation is commercially sound and fully aligned with agreed scope prior to deal closure.
• Track Customer Lifetime Value (CLTV) as a key outcome metric for assessing deal quality and solution fit.

Research and Market Intelligence:

• Conduct research on prospective client profiles, including their business model, competitive landscape, target market, and technology usage.
• Track and document emerging commerce technologies, platform updates, and ecosystem partner developments relevant to Codilar's offerings.
• Summarize research findings in a structured format to support solutioning and pitch preparation activities.

GTM Engineering:

• Develop and maintain a structured Target Client List, conducting acquisition audits to assess fit and prioritize outreach.
• Support go-to-market efforts by engineering targeted solutioning approaches for specific verticals, geographies, or client segments.
• Deliver a minimum of four GTM engineering outputs per month in collaboration with the sales team.

Competition Mapping:

• Research and document the competitive landscape, including digital commerce agencies, platform vendors, and solution providers.
• Assist in developing Right-to-Win narratives and competitive differentiation points to strengthen Codilar's positioning.
• Support the preparation of regular competition mapping outputs to keep the sales and solutioning teams well-informed.

Reporting and MIS:

• Maintain up-to-date CRM records and MIS logs reflecting solutioning activities, interactions, and pipeline status.
• Assist in preparing monthly reports covering KPI tracking, activity summaries, challenges, and observations.
• Support the solutioning lead in identifying patterns, improvements, and recommended actions based on reporting data.

Requirements:

• 3 - 5 years of experience in presales, solution consulting, business analysis, or a related client-facing role in a technology or digital commerce environment.
• Hands-on experience with e-commerce platforms such as Adobe Commerce (Magento), Shopify, Shopify Plus, Pimcore, or Fluent Commerce.
• Ability to understand and document business and technical requirements and translate them into structured solution briefs or proposals.
• Good communication and coordination skills, with the ability to work effectively across internal teams and engage with clients professionally.
• Strong research and analytical skills with an eye for detail and a structured approach to documentation.
• Familiarity with deal documentation formats such as SOWs, MSAs, and WBS is an advantage.
• Working knowledge of CRM tools, MIS reporting, and the Microsoft Office Suite.
• Eagerness to learn, take initiative, and grow within a fast-paced, solution-driven environment.