About the role
Location PuneHyderabad
Primary skill TrellixMcAfee ePO Engineering Administration HADR Architecture Design Endpoint Security Infrastructure Design
Role Overview
This is a senior technical role within the Endpoint Protection Engineering team responsible for designing building and maintaining a highly available secure and scalable endpoint protection infrastructure based on the Trellix Endpoint Security Suite formerly McAfee and other security products supported as part of team portfolio
This position combines engineering expertise service ownership and strategic technical leadership The incumbent will lead infrastructure design Proof of Concepts PoCs for new products or releases policy definition through datadriven testing and crossfunctional collaboration with cybersecurity operations and IT service management teams
Key Responsibilities
1 Infrastructure Design Architecture
Design build and maintain the security product infrastructure including database servers Agent Handlers and load balancing mechanisms for Trellix ePolicy Orchestrator ePO and other security products supported as part of team portfolio
Define and document high availability HA and disaster recovery DR configurations to ensure service continuity across data centers
Architect endpoint protection deployment strategies for large enterprise environments across global regions and multiple domains
Collaborate with infrastructure network and platform teams to ensure optimal performance and compliance with enterprise security standards
2 Product Engineering Evaluation
Lead Proof of Concept PoC evaluations for new product versions components and feature releases
Assess compatibility performance impact and policy behavior through controlled testing and riskbased analysis
Recommend adoption strategies and rollout plans based on technical evaluation and business priorities
Develop and maintain test frameworks for validating security policies update mechanisms and client communication
3 Service Ownership Governance
Act as the Service Owner for the Endpoint Protection platform products accountable for service availability compliance and continuous improvement
Define service SLAs KPIs and performance baselines in alignment with IT Service Management ITSM standards
Maintain endtoend service documentation including runbooks architecture diagrams escalation matrices and configuration baselines
Coordinate with internal audit risk and compliance teams to ensure adherence to organizational and regulatory requirements
4 Policy Design Security Alignment
Design and review product policies Trellix and other security products supported as part of team portfolio
Conduct impact analysis and performance testing to validate new policy configurations before deployment
Collaborate with Cybersecurity Leads to align endpoint policies with the enterprise threat landscape and security framework NIST CIS
Support the development of security baselines for various device types and user groups
5 Operations Incident and Crisis Management
Provide Level 4 engineering escalation support for complex or multisite endpoint protection incidents
Lead crisis calls during highseverity incidents impacting endpoint protection services or enduser productivity
Drive root cause analysis RCA and implement longterm preventive actions
Partner with production support teams to enhance stability automate monitoring and ensure consistent service recovery mechanisms
6 Collaboration Leadership Documentation
Partner with cybersecurity server network and IT operations teams to deliver coordinated enterprisewide endpoint security solutions
Present design proposals PoC findings and risk assessments to senior IT management and cybersecurity leadership
Mentor and guide L3 engineers fostering technical growth and adherence to engineering best practices
Maintain comprehensive and uptodate documentation for architecture configurations processes and troubleshooting procedures
Required Skills and Experience
710 years of progressive experience in Endpoint Security Engineering Infrastructure Design in a large enterprise environment
Deep expertise in Trellix McAfee Endpoint Security Suite
Proven experience designing HA and DR architectures for endpoint management systems
Strong understanding of Windows Server SQL Server Active Directory and network fundamentals
Handson experience with automation and scripting PowerShell Python or similar
Familiarity with security event correlation and integration with SIEM tools Splunk QRadar Sentinel
Working knowledge of ITIL processes Agile methodology and change management within enterprise IT
Preferred Qualifications
Trellix Certified Engineer or Administrator certification will be added advantage
Experience with other endpoint protection or EDR platforms CrowdStrike Defender for Endpoint SentinelOne Bitlocker
Exposure to cloud endpoint