About the role
Minimum experience of 5 to 10 years in Application Maintenance and Support across different domains and technologies
Should have performed the role of Transition Manager in a transition of a complex application portfolio from multi geo to India
Minimum of 18 months experience as a Service Delivery manager for a complex portfolio in Managed Services engagement delivery model
Experience in Service delivery of applications portfolio with legacy and distributed technologies
Strong knowledge of Incident Problem Change and release management processes
Should have performed transition planning and portfolio analysis for medium to large application portfolios
Should be well versed with the ITIL framework
Should be well versed with Agile methodologies
Actively participated in responding to proposals RFI and RFP
Involve building Transition and steady state approach for AMS proposals