About the role
Job Title
Hardware Assessment Manager
Job Summary
The Hardware Assessment Manager is responsible for assessing managing and optimizing the lifecycle of enterprise hardware assets across the organization The role focuses on hardware inventory assessment lifecycle management refresh planning compliance capacity analysis cost optimization and governance The individual will work closely with infrastructure procurement operations vendors and business stakeholders to ensure hardware assets are effectively utilized compliant and aligned with business requirements
Key Responsibilities
Hardware Assessment Planning
Conduct periodic assessments of servers storage network devices enduser computing assets and peripherals
Identify EndofLife EOL and EndofSupport EOS hardware and recommend refresh strategies
Analyze hardware utilization performance capacity and availability trends
Develop hardware lifecycle and technology refresh roadmaps
Assess infrastructure risks related to aging or unsupported hardware
Asset Lifecycle Management
Manage hardware assets from procurement through retirement
Maintain accurate asset inventory and CMDB records
Oversee asset onboarding deployment relocation and disposal processes
Ensure proper asset tagging tracking and ownership documentation Hi Team IAnyone hav Viva Engage SUPPIT Ant Process PDF
Governance Compliance
Monitor hardware asset compliance with enterprise policies and standards
Support internal and external audits
Drive data quality improvements within asset management systems
Establish and monitor asset management KPIs and reporting dashboards
Vendor Financial Management
Coordinate with OEMs suppliers and procurement teams
Track warranties maintenance contracts and support renewals
Support budget planning and hardware investment recommendations
Identify opportunities for cost optimization and asset rationalization
Process Improvement Automation
Drive process transformation initiatives within hardware asset management
Identify opportunities to automate asset tracking and lifecycle management
Improve operational efficiency through tool integration and workflow optimization
Support implementation of ITAMHAM solutions such as ServiceNow and CMDB integrations
Reporting Stakeholder Management
Present assessment findings and recommendations to leadership
Provide regular reports on asset health lifecycle status compliance and refresh requirements
Collaborate with infrastructure cloud security procurement and finance teams
Lead governance reviews and asset management meetings
Required Skills
Strong knowledge of Hardware Asset Management HAM and IT Asset Management ITAM
Understanding of server storage network cloud and enduser computing infrastructure
Experience with CMDB ServiceNow ITAMHAM SCCM Intune or similar tools
Knowledge of hardware lifecycle management capacity planning and asset governance
Strong analytical and reporting skills
Experience with Excel Power BI and asset management dashboards
Excellent stakeholder and vendor management skills
Qualifications
Bachelors degree in Information Technology Computer Science Engineering or related field
712 years of overall IT experience with 3 years in asset management infrastructure management or hardware assessment roles
Experience managing enterprisescale hardware environments
Preferred Certifications
ITIL Foundation
ServiceNow IT Asset Management Certification
Certified Hardware Asset Management Professional CHAMP
ISO 19770 Asset Management Certification preferred
Key Success Metrics
Asset inventory accuracy
EOLEOS remediation compliance
Hardware utilization optimization
Asset audit compliance score
Cost savings from asset rationalization
Refresh program execution success
CMDB data quality and accuracy