About the role
- Ensure smooth warehouse operations across all assigned warehouses.
- Drive Inventory Accuracy of 99.99% through effective inventory control and cycle counting.
- Achieve Dispatch OTIF target (>99%) by ensuring timely order processing and dispatch.
- Reduce warehouse cost per order through manpower optimization, process improvements, space utilization, and waste elimination.
- Standardize warehouse processes and ensure adherence to all SOPs.
- Monitor warehouse productivity and improve operational efficiency.
- Ensure optimum space utilization and proper storage management.
- Conduct regular inventory audits and ensure timely closure of stock variances.
- Review ageing, blocked, and slow-moving inventory and initiate corrective actions.
- Minimize customer complaints related to warehouse operations through root cause analysis and CAPA implementation.
- Ensure proper packing standards to prevent transit damage.
- Conduct periodic warehouse audits and ensure closure of audit observations.
- Ensure 100% compliance with safety standards, PPE usage, and statutory requirements.
- Monitor warehouse infrastructure and material handling equipment (MHE) maintenance.
- Lead, mentor, and develop Warehouse Managers and their teams across the region.
- Optimize manpower deployment and improve productivity across all warehouses.
- Drive Lean, 5S, Kaizen, and continuous improvement initiatives.
- Track regional warehouse KPIs and present performance reviews to the National Head – Warehousing.
- Support new warehouse setup, expansion, relocation, and process implementation projects.
- Ensure accurate and timely MIS reporting for warehouse performance, inventory, productivity, and compliance.
- Foster a culture of ownership, accountability, operational excellence, and continuous improvement across the region.