About the role
- Responsible to promote and ensure guest satisfaction
- Maintain a safe and sanitary work environment
- Establish rapport with guests to build guest loyalty
- Gather constructive feedback to ensure satisfaction of every individual guest
- Handle daily team member relations
- Encourage problem solving by team members through proper training and empowerment
- Responsible for clearing, collecting and returning food and beverage items to proper area
- Maintain cleanliness of work areas throughout the shift
- Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly
- Take an active role in coaching and developing junior staff
- Assist guest with table reservation
- Ensure guest are serviced within specified time
Requirements
- Should have pleasing personality
- Good knowledge of food and beverage service