About the role
Group Company: WELLNESS FOREVER MEDICARE LIMITED
Designation: Store Manager
Position Description: This position is responsible for developing strategies to improve customer service, drive store sales, increase profitability, and create store policies and marketing programs that will increase sales and grow the existing customer base.
Primary Responsibilities:
- Reaching sales targets and increasing profits. ·
- Complete store operational requirements by scheduling and assigning tasks to employees. ·
- Follow up on the work results of the staff
- Develop business strategies to raise customer pool, expand store traffic, and optimize profitability. ·
- Ensure high levels of customer satisfaction through excellent service. ·
- Propose innovative ideas to increase market share. ·
- Report on buying trends, customer needs, profits, etc. ·
- Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions. ·
- Maintain inventory by implementing purchasing plans. ·
- Manage stock levels and make key decisions about stock control. ·
- Analyze sales figures and forecast future sales. ·
- Analyze and interpret trends to facilitate planning. ·
- Maintain outstanding store condition and visual merchandising standards. ·
- Manage staff attendance and appropriate leave sanctions. ·
- Deal with all issues from staff or customers (complaints, grievances etc.)