About the role
We are DNEG, one of the world’s leading visual effects and animation companies for the creation of award-winning feature film, television, and multiplatform content. We employ more than 9,000 people with worldwide offices and studios across North America (Los Angeles, Montréal, Toronto, Vancouver), Europe (London), Asia (Bangalore, Mohali, Chennai, Mumbai) and Australia (Sydney).Location: MumbaiKey Purpose of the Job:Assisting the Technology Department in supporting the production staff.We are always looking for bright, motivated, enthusiastic Tech Juniors who have a passion to work within VFX.Needs to Do:
- OS installation and support : Linux, OSX, Windows.
- Workstation Support: directly supporting all employees in the facility, carrying-out workstation moves between rooms, floors and sites smoothly and efficiently.
- Peripherals: Managing and fulfilling requests for peripherals such as monitors, keyboards, tablets and other workstation equipment.
- Storing, sourcing and delivering equipment to and from employees.
- Dealing with vendors like Dell, HP, etc for part replacements.
- Use a ticketing system to log/report technical problems.
- Image Quality Control: Monitor calibrations, projector calibrations, maintaining viewing environments etc.
- Misc: Assisting the Technology Department with their day-to-day tasks.
- Support GWS - Google Work Space(GMail, Google Docs, Google sheet, Google meet), Zoom, Polycom, etc.
- Excellent customer service skills
- Excellent communication skills. English spoken and written.
- Computer literacy, knowledge of how to dismantle and set up a basic workstation
- A professional and friendly phone manner
- Degree in Computers / IT.
- Experience with creative applications such as Maya, Houdini or Nuke.
- Experience working with Linux / Windows / OSX.
- Experience working remotely over VPN, Anyware PCoIP, NoMachine.