About the role
Responsibilities:
- Make outbound calls to potential customers and retailers from provided databases.
- Explain product features, benefits, and pricing effectively.
- Generate interest and convert leads into sales opportunities.
- Follow up with prospects and maintain regular communication.
- Achieve daily, weekly, and monthly sales targets.
- Maintain accurate records of customer interactions and sales activities in CRM/tools.
- Handle customer queries and provide appropriate solutions.
- Coordinate with field sales teams for lead closures when required.
- Build and maintain strong customer relationships.
- Share market feedback and customer insights with the management team.
Requirements:
- Graduate in any discipline. 1-3 years of experience in telesales, telemarketing, inside sales, or customer acquisition.
- Excellent communication and convincing skills in English, Hindi, and/or regional languages.
- Strong negotiation and relationship-building abilities.
- Comfortable working with sales targets and performance metrics.
- Basic knowledge of MS Office and CRM tools.
- Self-motivated, energetic, and customer-focused.